RETURNS

You can send any unworn* item ordered back to us without giving any reason, within 14 days of the order being dispatched to you. Although you have to be aware of the fact, you will be charged for the shipping. To exercise the right to return or exchange the product you must inform CHIC sp.zo.o. of your decision by marking this next to the accurate product you want to return/exchange in your order history on our Website. This option will be available for 14 days. In addition, you are obliged to fill in return notes you get with the goods and send it back to us together with the products you want to return/exchange. It is obligatory to send us decision about exercising the right to return/exchange before the withdrawal period has expired.

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*Items worn purely to see whether they fit are not considered worn. We reserve the right to refuse a return due to damage or on grounds of hygiene. This does not affect your statutory rights.

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Refund
Once we have received your returned items, your refund will be processed immediately. As a rule it takes up to 48 hours to appear on your card statement. In extremely rare cases it can take up to 14 days. If you paid by debit or credit card, the money will be refunded to the bank account linked with the card. If you used PayPal, your refund will appear on your PayPal account.